Política de cancelación
Cancellation Policy – Eternal Enemies
At Eternal Enemies, we work hard to get your orders out as quickly as possible. Because of this, order cancellations are time-sensitive.
Order Cancellations
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You may request to cancel your order within 8 hours of purchase.
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After 8 hours, your order will be processed and sent to fulfillment, and we will no longer be able to cancel it.
To request a cancellation within the allowed time frame, please email us immediately at eternalenemiess@gmail.com with your order number and the subject line "Cancel Order."
Important Notes
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Once an order has been shipped, it cannot be canceled or refunded.
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Orders placed during sales, drops, or limited releases are final and cannot be canceled.
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Refunds for approved cancellations will be processed back to your original payment method within 5–10 business days.
We appreciate your understanding and support of Eternal Enemies — each piece is made or fulfilled with care to uphold our brand’s identity and quality.